Built by Georgia Boot® is a federal registered trademark of Rocky Brands, Inc.
All Rocky Brands Products have a 1-Year, limited warranty in normal use against any manufacturing flaw(s), defective materials, and workmanship.
This warranty also covers Gore-Tex ® bootie liners against leakage for 1 year. All other waterproof construction is guaranteed to be leak proof for 6 months from date of purchase.
If the boots were purchased directly from a Rocky Branded website, please use the form enclosed with your order to return the product. If you have this form, there is no need to call for a return authorization number. If you do not have this paperwork, please call (740) 753-1951 to obtain a return authorization number. Please note that ROCKY is not responsible for the cost of shipping a returned item. It is advised that you send the shipment via a company with tracking capabilities (Fed Ex, UPS, etc.)
If the boots were purchased from a dealer: All returns must be accompanied by a dated receipt and returned through the authorized dealer where they were originally purchased. If you find a problem with ROCKY Brand ® shoes, boots or apparel, just return them to the store where they were purchased. Please do NOT send your purchase back to ROCKY. Without a return authorization number, we are unable to accept return packages. Any authorized dealer can provide a return authorization number which allows us to track the product shipment and problem with that particular shoe or boot.